Never Split the Difference

Just started this one and I'm already loving it, so treat this as an early, provisional read that will move by the time I finish. Chris Voss was the FBI's lead international kidnapping negotiator, and the pitch is that the tactics he used when lives were on the line work just as well across a table in business. What's grabbing me so far is how hard it pushes back on the rational, meet-in-the-middle school of negotiation I absorbed everywhere else. Voss argues that people are emotional first and that tactical empathy, not logic, is what actually moves a deal. Too early to tell you whether it holds up over the whole book or whether the best bits are front-loaded. But the opening chapters are excellent. I'll update this once I'm done.